The Diploma in Business Operations & Administration equips students with the practical skills and knowledge needed to manage day-to-day business activities efficiently. The program covers office administration, business operations, customer service, records management, business communication, and organizational processes. Graduates develop the expertise required to support business functions, improve operational efficiency, and contribute to the success of organizations across various industries.
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New Class Starts Every Month!
Diploma in Business Operations & Administration
Level I – Office & Business Foundations
Level II – Business Operations
Level III – Business Management
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Entry-level employability
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Business Communication
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Customer Service & CRM
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Office & Front Office Operations
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Public Relations in the workplace
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Business Documentation & Reporting
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MS Excel
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How real businesses run
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Business Administration
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Financial Awareness & Costing
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Business Processes
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Customer Management
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MS PowerPoint
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(Supervisors & team leaders)
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Leadership & Teams
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Managing People
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Operations Planning
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Risk & Compliance
Course Fee:Â
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Ksh. 90,000/ =
Payable in 2 installments of 45,000/=